Incoming and outgoing tourism – professions in tourism
The modern tourism industry offers a fascinating multitude of professions. While incoming specialists concentrate on the tourist activities of foreign guests in Switzerland, the field of outgoing tourism includes travels abroad which start from Switzerland.
"Without expertise you can’t achieve anything! As a travel consultant I can give my clients professional advice and help them realise their dreams."
Loredana D’Acierna. After completing her commercial apprenticeship in the textiles industry, she ventured into the tourism sector and attended the 3-month basic course Travel Industry Studies.
"I find it motivating to inspire other people to visit Switzerland. At Swiss Tourism I can contribute to this in various ways. It is a real challenge for me."
Christina Peter. After passing her matriculation examination and various stays abroad, she completed her 3-year diploma course at this higher education institution.
"Whether it’s business clients or holidaymakers – at the hotel I can meet people from all over the world so that no day is the same as any other."
Anja Kaltenbach. After her matriculation in economy she commenced her studies at the IST and now she is gaining valuable experience as a trainee for one year at the Hotel Intercontinental.
"Being sociable and ready to help are the highest imperatives. At the airport – the door to the world – I greet and say goodbye to thousands of people every day and this gives me great satisfaction."
Mark Glatthard. After completing a diploma course at the School of Transport, followed by an apprenticeship at Swiss Post Office as well as gaining experience as a flight attendant, he attended the course at the IST in tandem with work and now works at Jet Aviation.
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